PEOPLE.We assess critical elements influencing productivity, team retention/motivation and consumer service.
PROCESSES.We assess operational front-end and back-end processes to evaluate efficiencies and service improvement opportunities.
PRODUCT.We analyse the in-store life-cycle system and visual merchandising to enhance top and bottom-line performance.
PLACE.By assessing the store layout and consumer service points, we evaluate opportunities to boost sales and enhance consumer experience.
EXPERIENCE.We carry out a comprehensive 360° assessment of the in-store experience and brand message to establish a competitive advantage, distinguish it from competitors, and enhance consumer engagement.