ASSESSMENT AREAS

ASSESSMENT AREAS

  • PEOPLE. We assess critical elements influencing productivity, team retention/motivation and consumer service.
  • PROCESSES. We assess operational front-end and back-end processes to evaluate efficiencies and service improvement opportunities.
  • PRODUCT. We analyse the in-store life-cycle system and visual merchandising to enhance top and bottom-line performance.
  • PLACE. By assessing the store layout and consumer service points, we evaluate opportunities to boost sales and enhance consumer experience.
  • EXPERIENCE. We carry out a comprehensive 360° assessment of the in-store experience and brand message to establish a competitive advantage, distinguish it from competitors, and enhance consumer engagement.
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